FAQ

Where to start, how to authenticate, install the CLI, get an API key, attach IDs to a sandbox, and pick a region.

Sandbox vs Computer, the default sandbox, run length, states, pausing, and snapshots.

Supported harnesses, creating and running an agent, OSA, model keys, and where agents run.

Where browser automation runs, what starting a browser returns, CDP, live takeover, and billing.

What you are billed for, paused cost, named sizes, hard caps, rate limits, and credits.

SOC 2, HIPAA, where data lives, how secrets are stored, retention, and publishable keys.

White-label architecture, branded URLs, end-user auth, billing your customers, and branding.

Running your own company on MIOSA, connectors, device choice, and platform checklists.

What SOMA is, the default runtime, how to select one, access requests, and availability.

How to get help, what to include in a request, status and changes, and the community.